Help

Frequently asked questions

What files can I upload?

We accept .GPX files exported from Garmin Connect, Strava, Polar Flow, Suunto App, Coros and any running app.

How do I export my GPX from Strava?

Open your activity in Strava, click the three dots (...) and select 'Export GPX'. The file will download to your device.

When do I receive my printed poster?

Printed posters are shipped in 3-5 business days to mainland Spain. You will receive an email with the tracking number.

Can I see the result before paying?

Yes. You can preview the poster before confirming your order.

What paper is used for printing?

We print on 200 g/m² premium matte paper with FSC certification, with light-resistant inks. Gallery-quality finish.

What size is the poster?

The standard format is A2 (42 × 59 cm). Ideal for framing and hanging on the wall.

Can I order a poster for a race that isn't in the list?

Yes. Use the 'Upload my GPX' option and you can create a poster for any race with your own GPS file.

What if the poster arrives damaged?

Email us at hello@ubyssal.com with a photo of the problem within 7 days. We will reprint at no extra cost.

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